Privacy Policy


PROGRIPS doo (hereinafter the company) respects your right to privacy and strives for the highest level of protection of your personal data. Therefore, when providing our services through this website, we are obliged to act in accordance with the laws and regulations defining the protection of personal data, especially in accordance with the applicable Personal Data Protection Act, Electronic Communications Act and the EU General Data Protection Regulation. The purpose of this Privacy Statement is to inform you of the purposes for which your personal information will be obtained, how it will be used, and what your rights are in relation to the information we hold about you and how to exercise it.

The company undertakes that the collected personal data that you provide via the website will be used in accordance with this Privacy Statement. It also undertakes not to sell, lend or otherwise pass on your personal data to third parties, except in cases specified by law.

Data controller

The controller of your personal data is PROGRIPS doo,
title: Celjska cesta 41a, 3252 Rogatec, Slovenia
email address:
Phone Number: +386 (0) 30 380 134

Because your privacy is extremely important to us, we have appointed a data protection officer for this purpose, who you can contact in case of questions regarding the processing of your personal data. This is available to you at . All topics and content that will be covered by the Data Protection Officer are subject to strict confidentiality.

Purpose of data processing and types of personal data

All personal information you provide to us will be treated confidentially and will only be used for the purposes for which it was provided. If there is a need to further process your data for another purpose, we will contact you in advance and ask for your consent.

Visit the website

Every time you visit the company’s website, the web server’s log file is automatically stored on the web server (eg IP number – a number that identifies an individual computer or other device on the web; browser version, time of visit, etc.). We process this data for the purpose of keeping statistics of visits to our website.

The company does not process the data collected in this way separately and does not link them to other data.

The type of personal information we collect :

Based on the website, the company collects personal data of visitors for the purposes of sending inquiries, service or complaint requests, orders and registration. To this end, the company collects the following information from you:

  • name and surname,
  • company name,
  • company address,
  • email address
  • Phone Number,
  • information on the content of your inquiry, order, request, etc.

All information collected through this website or otherwise communicated to the company is collected for the purpose of performing the core business of the company and for answers to your questions, messages, inquiries; for the preparation of tenders; for the preparation, conclusion and implementation of contracts. As the processing of this information is necessary for the performance of the service itself, the processing of this data may be carried out on the basis of the fact that you are entering into a relationship with us.

Subscribe to news:

On our website you can also subscribe to receive news and information about our services and activities. For this purpose, the company can inform you via e-mail about news from its offer, about possible promotions and important social announcements. News is expected to be sent once a month.

This information is processed with your consent, and you may opt out of receiving advertising messages at any time. Further information on your direct marketing rights can be found under “Your rights”.

Data users

All data collected on the basis of the above legal basis will be used in accordance with the purpose for which it was collected and will not be passed on to third parties.

Within the framework of legal powers, your personal data is disclosed to the following data users:

  • postal service providers and shipping service providers;
  • information technology service providers in the field of software servicing and maintenance;
  • administrator and administrator of the website.

The company undertakes not to transfer or transfer your personal data to a third country or international organization.

Retention period

We assure you that we keep your data only for as long as is necessary to fulfill the purpose for which the individual data was collected and further used, namely:

  • web server log files are stored for 3 (three) months;
  • demand data shall be kept until the end of the year following the last demand at the latest;
  • all data related to business cooperation and the concluded contract shall be kept for 5 (five) years after the termination of cooperation on the basis of the concluded contract;
  • your contact details for direct marketing purposes are processed until you log out.

If there is a different retention period for certain data being processed (eg accounting or tax data), we comply with legal provisions.

How to protect your data

The company is committed to protecting the personal information you provide to us using our website. The company will do everything to protect personal data from any violations and misuse.

Personal data is stored in computer form. Our computer systems are protected by technical and organizational measures that prevent accidental or unlawful destruction, misuse, loss, alteration, and unauthorized disclosure or access to your personal information.

The protection of the server and data on it is implemented at several levels:

  • Access to the server is physically disabled to all but management and authorized persons. Software access is password protected.
  • The server is protected from outside intrusion by an unauthorized person with a hardware firewall, through which all traffic over the Internet is directed and controlled.
  • All computer equipment is powered by UPS devices that provide power during a power outage.
  • The server is programmatically protected by an antivirus program.
  • The data on the disks is protected.
  • We perform several types of backup.
  • Data backup is performed automatically every day with the software.
  • At least every 6 months, the backup is copied to the hard disk.

Your rights

The company guarantees the exercise of all your rights that belong to you in connection with the processing of your personal data.

Unsubscribe from receiving news:

If you no longer wish to receive newsletters by e-mail, you may unsubscribe using the automatic unsubscribe link in each e-newsletter, or send us an e-mail with the content “Unsubscribe” to the following e-mail address: .

The data subject may at any time request that the company:

  • confirm whether or not data relating to it are processed,
  • provide information regarding the processing of this data (eg the purpose of the processing, the type of personal data, the users to whom the personal data have been or will be provided), the envisaged data retention period, technical and organizational data protection measures, etc.),
  • enable the correction of inaccurate personal data concerning him and enable him to supplement incomplete personal data,
  • enable the right to delete personal data (so-called right to be forgotten),
  • allow the right to restrict processing,
  • provide for the right to revoke consent where personal data are processed on the basis of consent, provided that the revocation of consent does not affect the lawfulness of the data processing carried out before its revocation
  • provide additional information on his right to appeal.

The company may also, at the request of an individual, in accordance with applicable law, provide the individual with other information regarding his personal data that he processes.

The company undertakes to respond to the requests of the data subject without undue delay, but no later than within the legally prescribed deadlines.


Questions about the confidentiality of your data, the method of data collection and processing, or your requests for exercising rights in relation to your data will be answered by the responsible person of the company and / or the person authorized for the protection of personal data.


We reserve the right to adjust the Personal Data Protection Statement in question from time to time to the actual situation and legislation in the field of personal data protection. For this reason, we ask you to check the current version before each transfer of personal data to be informed of any changes and additions.